
Automate shipping and customs documents, from CMR to certificates
Consignment notes and customs papers are ready with the shipment. Certificates and packing slips are checked against your ERP. You approve, and the shipment leaves with the right paperwork.

- CMR
- Packing list
- Customs invoice

An order ready to ship.
What does the digital colleague do with documents?
It prepares shipping documents and checks incoming paperwork. Every shipment and delivery comes with paperwork: consignment notes and customs papers to prepare, certificates to keep and pass on, and packing slips that must match what you ordered. It retrieves data from the document and your ERP, compares them and prepares the next action. Your team immediately sees anything missing or incorrect.
Outgoing documents
CMR, packing list and the customs documents the shipment needs, such as an invoice, T1 or certificate of origin. With packages, weight and commodity codes from the order.
Incoming documents
Certificates and packing slips read and compared with the purchase order. If a certificate is missing or incorrect, you see it immediately.
Everything traceable
Every document linked to the order or receipt in your ERP, so you can find it when someone asks.
Four documents, from arrival to done
Pick a document and see how the digital colleague handles it. The same approach every time: read it, compare it with your ERP, prepare it, and you approve.
The result appears once every step is done.You decide what a person sees
Approving takes one click. Once it keeps going right, you only see the exceptions.
At first you approve everything
At first you see every document before it enters your ERP or accompanies a shipment.
A rule per check
For each check you decide whether to see it always or only if something deviates. We agree together what may proceed without approval.
Everything traceable
Every step is recorded. Each document can be traced back to its order or delivery.
- Data completeAlwaysOn deviation
- Matches purchase orderAlwaysOn deviation
- Shipment outside the EUAlwaysOn deviation
- Certificate missingAlwaysOn deviation
Works in what you already have
It works in your own mailbox and ERP. Nothing needs to move and nothing is replaced.
Business Central
ExactSAP
AFASRidder iQ
Isah
Odoo
InforOracle NetSuite
Boltrics
Outlook
During the back office scan, we determine together which connections you need and what is possible in your environment.
Questions about document processing
Can AI prepare consignment notes and customs documents?
Yes. A Flowstead digital colleague prepares shipping and customs documents from the order in your ERP, from CMR and packing lists to invoices, T1 or certificates of origin. Missing details, such as a commodity code, are flagged before departure. You approve.
Which documents can the digital colleague process?
Outgoing: CMR, packing lists and customs documents such as invoices, T1, EUR.1 and certificates of origin. Incoming: material and analysis certificates and packing slips. We identify the documents your shipments require in the back office scan.
What if a certificate is missing or incorrect?
You see this at receipt, rather than when the customer asks for it. Your team decides what needs to happen.
What if a document is a poor scan or photo?
It reads what is legible and reports what it cannot read. It does not guess: anything uncertain is put to your team.
Where are the documents stored?
With the order or receipt in your own ERP. The dossier in Flowstead's environment is stored in the Netherlands while we work together. If you leave, you take everything with you.
What else it takes over
01QuotesEvery request becomes an accurate quote, with the right price for that customer.
02OrdersEvery order entered correctly in your ERP, without anyone retyping it.
03Material planningKnow in time what to order, before an order gets stuck on materials.
05Customer questionsCustomers helped faster. Only the exceptions still reach your desk.First, find out where things can improve.
Introductory conversationHalf a day on siteRoadmap
Not sure where to start? An introductory conversation with management and your back office, followed by half a day with your own orders and documents, helps us identify opportunities. You receive a roadmap per process, prioritised by impact and investment.
The scan is available as a standalone service. The roadmap is yours, even if you do not continue with us.