Custom work for the back office, in your own environment
If your process does not fit a standard digital colleague, or you want everything in-house, we build it as a project. At a fixed price, with the code and IP belonging to you. You approve, as always.
Your environment
Digital colleague
Your process · your agreements
The code and IP are yours
What does a custom digital colleague do?
It takes over back office work that does not fit a standard digital colleague and runs in your own environment. Think of processes across multiple systems, a different way of working or strict IT requirements. We build it as a project, with a fixed price in advance.
Your own process
Built around how your back office works, even across multiple systems and departments.
In your own environment
In your own cloud or on your own servers. Your data stays in-house.
Yours
The code and IP belong to you. Your IT team takes over management, or we keep maintaining it.
From scope to handover
A custom project follows the same approach as any digital colleague, with three differences. We agree scope and a fixed price in advance, build in your environment, and you choose who manages it after go-live.
- 01
Scan
- 02
Scope and fixed price
- 03
Demo
- 04
Build in your environment
- 05
Go live
- 06
Management
Your team approves · Example.
How it worksYou decide when to review
Approval takes one click. Once it consistently works, you only see the exceptions.
At first you approve everything
At first you see every piece of work before it reaches your ERP or customer.
A rule per check
For each check you decide whether to see it always or only when something deviates. We agree together what may proceed without approval.
Everything traceable
Every step is recorded. Every decision can be traced back to its source.
- Complete dataAlwaysOn deviation
- Customer agreement deviationAlwaysOn deviation
- Change in your ERPAlwaysOn deviation
Runs in your own environment
In your own cloud or on your own servers, connected to the systems you already use. Nothing needs to move and nothing is replaced.
Business Central
Exact
SAP
AFAS
Ridder iQ
Isah
Odoo
Infor
Oracle NetSuite
Boltrics
Salesforce
HubSpot
Outlook
Excel- Customer portal
During the back office scan, we determine together which connections you need and what is possible in your environment.
Questions about custom work
Can a digital colleague run in our own environment?
Yes. For custom projects, Flowstead builds the digital colleague in your own cloud or on your own servers. It connects to your systems and the data stays in-house.
When should we choose custom work instead of a standard digital colleague?
When your process differs from our standard digital colleagues, IT wants everything in-house, or you want to maintain it yourself. During the intake we determine together which approach fits best.
Who owns the code and IP?
You do. For custom projects the code and intellectual property belong to the customer.
Can our own IT team manage it?
Yes. At handover your IT team receives the code, documentation and explanation. If you prefer us to maintain it, we can arrange service and maintenance.
What does custom work cost?
A fixed project price based on scope, agreed in advance. Afterwards there is monthly service and maintenance, or your IT team takes over.
What else it takes over
Quotes
Every request becomes an accurate quote, with the right price for that customer.
02Orders
Every order entered correctly in your ERP, without anyone retyping it.
03Material planning
Know in time what to order, before an order gets stuck on materials.
04Shipping and customs documents
Every shipment leaves with the right paperwork.
05Customer questions
Customers helped faster. Only the exceptions still reach your desk.
First, find out where things can improve.
Introductory conversationHalf a day on siteRoadmap
Not sure where to start? An introductory conversation with management and your back office, followed by half a day with your own orders and documents, helps us identify opportunities. You receive a roadmap per process, prioritised by impact and investment.
The scan is available as a standalone service. The roadmap is yours, even if you do not continue with us.